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JDBNOW | BYRIDER Cleveland
Parma, OH
This rating includes all reviews, with more weight given to recent reviews.
5.0
20 Reviews
Call Dealership (216) 770-7002
5.0
20 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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customer service service department recommend dealer warranty Alisha Chaz Dave Gwen
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20 Reviews of JDBNOW | BYRIDER Cleveland
June 19, 2024
SALES VISIT - USED
My name is Alisa Felkonis and I highly recommend this store ! they are awesome ,amazing store ! they are awesome ,amazing More
by Alisa Felkonis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany,Chaz,Alisha,
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Helpful 0
June 13, 2024
SALES VISIT - USED
Phil was incredibly helpful in getting me to drive a car off of the lot today. He was very personable and easy to deal with and would definitely buy another car from him. I highly recommend this dealershi off of the lot today. He was very personable and easy to deal with and would definitely buy another car from him. I highly recommend this dealership. Thank you phil More
by Baseketball504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil blough
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Helpful 0
March 01, 2024
SALES VISIT - USED
Alisha, Chaz, Dave, Gwen, & Tonya have been unfathomably helpful with me during a very unfortunate timed situation, with nothing but clear communication and willingness to help, they helped me get to a poin helpful with me during a very unfortunate timed situation, with nothing but clear communication and willingness to help, they helped me get to a point where I have an amazing plan going forward with them, accompanied by the weight off my shoulders knowing someone they have my back! Thank you JDB! More
by Onojiki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave, Chaz, Tonya, Alisha
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Helpful 0
February 27, 2024
SALES VISIT - USED
Purchased this vehicle July 2023. I have no problem with Sales Dept. The service department is another matter. I keep bringing my car back for the same issue over and over, but they a I have no problem with Sales Dept. The service department is another matter. I keep bringing my car back for the same issue over and over, but they are not able to permanently fix the problem. THE EXTENDED WARRANTY IS NOT WORTH THE MONEY. I would not recommend the service department. More
by mathenabl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom, Scott, Melissa
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Apr 17, 2024 -
Apr 17, 2024 -
mathenabl responded
Update to my review! 5 STARS! Melissa in Service Operations and the Service Department have gone above and beyond to get my car working well. They spent a lot of time making sure everything was done with the highest quality. I would Highly Recommend them.
Helpful 0
February 26, 2024
SALES VISIT - USED
eric was such a great person too me definitely give him a 10/10! very well person 10/10! very well person More
by kevon gunnels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
eric hinton
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Helpful 0
February 20, 2024
SALES VISIT - USED
Friendly people and they do anything to help you too get a car always a smile on then a car always a smile on then More
by Javier Burgos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David hooks
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Helpful 0
February 14, 2024
SALES VISIT - USED
David Alisha Teresa Eric Chris they were excellent, best I could describe, great team thanks I could describe, great team thanks More
by Matthewjakes29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alisha David Eric Chris Teresa Dee
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Helpful 0
February 14, 2024
SALES VISIT - USED
David and Therese’s were great to work with . I appreciate everything they did for me . I appreciate everything they did for me . More
by Conwayangela46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa and Daniel
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Helpful 0
January 15, 2024
SALES VISIT - USED
Just got a new car today. Excellent customer service was very happy., I was treated like the VIP I am!!!Thank you Alisha, Eric, Chris, and Teresa! Excellent customer service was very happy., I was treated like the VIP I am!!!Thank you Alisha, Eric, Chris, and Teresa! More
by Ciacchi50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Chris, Alisha, and Teresa
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Helpful 0
January 08, 2024
SALES VISIT - USED
Always gets me back on the road in a timely manner. Always listens to what I have to say to fix any problems Always listens to what I have to say to fix any problems More
by jgetz78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott brumfield
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Helpful 0
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