Last updated on Jun 22, 2024
- All
- Manufacturing
- Quality Assurance
Powered by AI and the LinkedIn community
1
Embrace Empathy
Be the first to add your personal experience
2
Be Specific
Be the first to add your personal experience
3
Timing Matters
Be the first to add your personal experience
4
Suggest Solutions
Be the first to add your personal experience
5
Foster Dialogue
Be the first to add your personal experience
6
Follow Up
Be the first to add your personal experience
7
Here’s what else to consider
Be the first to add your personal experience
In the field of Quality Assurance (QA), providing feedback is a delicate art that can significantly improve team performance and product quality. Whether you're a seasoned QA professional or new to the role, understanding how to offer constructive criticism is essential. It's not just about finding faults; it's about fostering an environment where everyone is committed to excellence and continuous improvement.
Find expert answers in this collaborative article
Experts who add quality contributions will have a chance to be featured. Learn more
Earn a Community Top Voice badge
Add to collaborative articles to get recognized for your expertise on your profile. Learn more
1 Embrace Empathy
When you're about to give feedback to a QA colleague, start by putting yourself in their shoes. Empathy is key. Imagine how you would feel receiving criticism and use that insight to guide your approach. Ensure that your feedback is not just about pointing out what went wrong but also includes recognition of their efforts and achievements. This balance helps maintain a positive atmosphere and encourages a constructive response.
Help others by sharing more (125 characters min.)
2 Be Specific
Vagueness can lead to confusion and frustration. When offering criticism, be as specific as possible about the issue at hand. Instead of saying "Your testing strategy is flawed," pinpoint the exact problem, such as "The test cases for feature X lack coverage for edge cases." This clarity helps your colleague understand the problem and makes it easier for them to address it effectively.
Help others by sharing more (125 characters min.)
3 Timing Matters
Timing is crucial when delivering criticism. Choose a moment when your colleague is most receptive, not when they're rushing to meet a deadline or already stressed about work. Providing feedback soon after the event you're addressing is also important, as the details are still fresh, making the conversation more meaningful and actionable.
Help others by sharing more (125 characters min.)
4 Suggest Solutions
Criticism should be constructive, which means offering potential solutions or improvements. For example, if a test script is missing some critical assertions, don't just point out the omission; suggest relevant assertions that could be added. By doing so, you're helping your colleague learn and improve, rather than leaving them to figure it out alone.
Help others by sharing more (125 characters min.)
5 Foster Dialogue
Encourage a two-way conversation. After presenting your feedback, give your colleague a chance to explain their perspective. This dialogue can lead to a deeper understanding of the issue and help both of you learn from the situation. It's also an opportunity to collaborate on finding the best solution moving forward.
Help others by sharing more (125 characters min.)
6 Follow Up
After giving feedback and discussing it, don't just leave it at that. Follow up with your colleague to see how they're implementing the changes or if they need further assistance. This shows that you care about their professional growth and are willing to support them in their journey to improve.
Help others by sharing more (125 characters min.)
7 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
Help others by sharing more (125 characters min.)
Quality Assurance
Quality Assurance
+ Follow
Rate this article
We created this article with the help of AI. What do you think of it?
It’s great It’s not so great
Thanks for your feedback
Your feedback is private. Like or react to bring the conversation to your network.
Tell us more
Tell us why you didn’t like this article.
If you think something in this article goes against our Professional Community Policies, please let us know.
We appreciate you letting us know. Though we’re unable to respond directly, your feedback helps us improve this experience for everyone.
If you think this goes against our Professional Community Policies, please let us know.
More articles on Quality Assurance
No more previous content
- Here's how you can test for different platforms or devices.
- Here's how you can evaluate a Quality Assurance manager's performance by assessing key competencies.
- Here's how you can navigate the key components of strategic decision making in Quality Assurance.
- You're faced with a client denying a critical bug in the system. How do you convince them of its existence?
- Here's how you can enhance efficiency in Quality Assurance through delegation.
- Here's how you can manage the consequences of missing deadlines in Quality Assurance.
- Here's how you can tackle resistance to adopting new technology as a Quality Assurance professional.
- Here's how you can customize feedback for each team member's communication style in Quality Assurance.
No more next content
Explore Other Skills
- Warehouse Operations
- Manufacturing Operations
- Lean Manufacturing
- Vendor Management
- Food Manufacturing
- Plant Operations
- Transportation Management
- Logistics Management
- Quality Management
Help improve contributions
Mark contributions as unhelpful if you find them irrelevant or not valuable to the article. This feedback is private to you and won’t be shared publicly.
Contribution hidden for you
This feedback is never shared publicly, we’ll use it to show better contributions to everyone.
